Cause The error may occur if there is a new version of Solution Center or a component of the scanning software has already been installed due to a software update or due to incomplete uninstallation. Sorry this didn’t help. This thread is locked. Would you like to view the product details page for the new product? This site in other languages x. Asia Pacific and Oceania. Thank you for your patience.
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HP Scanjet G Photo Scanner series Drivers for Windows 10, 8, 7, Vista and XP
Run the uninstaller from the CD. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide bp access to support information and solutions.
How does HP install software and gather data? Environment HP Scanjet G This product cannot be identified by Serial Number alone. Sorry this didn’t help.
I don’t see my operating system. Europe, Middle East, Africa. Thanks for marking this as the answer. No software or drivers are available seriea this product with the scxnjet operating system. The list of recommended drivers for your product has not changed since the last time you visited this page. HP has scanned your product but currently has no suggestions for driver updates. Please use the product number and serial numbers of the new product to validate warranty status.
Would you like to view the product details page for the new product? This should resolve the issue.
HP Customer Support – Software and Driver Downloads
Most of the fatal errors that occur due to the incomplete uninstallation should get resolved after the four levels of uninstallation are done. It is advisable to install the older version pjoto the software first, and then the newer version. Product sold by third party: Click on the setup file and run it. Please enter a Product Number to complete the request.