Already have an HP account? Startup is fast and USB connectivity enables you to transfer data at blazing speeds. Share Facebook Twitter Pinterest. English Choose a language for shopping. Select your desired files and a list of links will be sent by email. My contention is When the scanner was working perfectly with WIndows 7 over last 3 years, By upgrading to Windows 10 why should be made to buy extra software which neither HP nor MicroSoft guarantees.

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Don’t see what you’re looking for? Works great and easy to use. Select your operating system and versionChange Detected operating system: Please wait while we process your request. By completing and submitting this form you consent to the use of your data in np with HP’s Privacy statement.

Download Alexa for your Windows 10 Xcanjet for free. I suggest you to install Windows Scanner app from the Windows Store and check if you are able to perform scanning functions through it.

HP Scanjet G Photo Scanner – Front Panel Scan to PDF Button Settings | HP® Customer Support

This product cannot be identified by Serial Number alone. Refer to the above t3010 for Scan button or Scan Film button. Create PDFs to share through email.


Fix printer problems http: Hope this helps someone before they go csanjet order it and have to return it like I did. This issue might occur if scanner driver is corrupt or there is change in scanner settings.

HP Customer Support – Software and Driver Downloads

Scan to PDF front panel button press will open to this window if Prompt for these settings at the time of the g30110 was activated. I again request you to kindly escalate this issue with HP and give us solution. Are you able to use printing function?

Right click on the Scanner driver and click on Uninstall. I recommend you to install the scanner driver in compatibility mode. Ecanjet does HP install software and gather data?

This could take up to 3 minutes, depending on your computer and connection speed. View Cart Proceed to checkout.

Warranty & Support

Experience the convenience of Alexa, now on your PC. Select your desired files and a list of links will be sent by email.


This page requires Javascript. Withoutabox Submit to Film Festivals. I had a prior HP model and I loved it. These settings become the default for scans made with the HP Solution Center scanning software when launched by pressing the front panel Scan to PDF button. Dear Niyma Yonten Thanks for your response.

Warranty withdrawn refurbished product: Faded color can easily be heightened, dust and scratches removed, and dark areas lightened using HP Real Life technologies. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Please get back to us with an update on issue with using Scanner in Windows 10, we will be happy to help.

Product sold by third party: Select the desired files and choose ‘Download files’ to start a batch download. Asia Pacific and Oceania.

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